Returns & Exchanges

At Shreyanspos, we stand behind the quality of our POS systems and electronic equipment with a 30-day satisfaction guarantee. If your purchase does not meet your operational requirements, we offer a streamlined return and exchange process to keep your business running smoothly.

Return Process

• 1.
  Initiate Request

  Contact our support team via email or our online portal within 30 days of delivery to obtain a Return Merchandise Authorization (RMA) number.

• 2.
  Secure Packaging

  Place the electronic item in its original packaging, including all cables, manuals, and accessories to ensure full credit eligibility.

• 3.
  Ship the Item

  Affix the provided shipping label and drop off the package at any authorized carrier location, ensuring the RMA number is clearly visible on the exterior.

• 4.
  Inspection and Refund

  Our technicians will perform a quality assessment within 5 business days of receipt, after which your refund or exchange will be processed to your original payment method.